Author: Jen Schulz

RESULTS
Make the most of your 2025 insurance benefits by upgrading your sound processor before the end of the year

Make the most of your 2025 insurance benefits by upgrading your sound processor before the end of the year

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As you look to maximize your 2025 insurance benefits, Cochlear is here to help you navigate the process. If you’re ready to place your sound processor order, you can go to the online Cochlear Store or call Customer Service at 1.800.483.3123. If you would like to learn about the benefits of new technology, you can … Continued

Meet the Cochlear North America 2025 Academic Scholarship winners

Meet the Cochlear North America 2025 Academic Scholarship winners

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“We are incredibly proud of this year’s scholarship recipients. I am personally inspired by all eight recipients. These exceptional individuals embody the spirit of resilience and innovation, and we are honored to support them as they continue to make a positive impact in their communities and beyond.”  -Lisa Aubert, President Cochlear North America. Graeme Clark … Continued

Jeff’s journey with the Osia system has him hearing sounds he had forgotten

Jeff’s journey with the Osia system has him hearing sounds he had forgotten

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Searching for a solution   “My journey to the Osia System unknowingly began back in July 2023. Because I’ve had profound hearing loss in my left ear for most of my life, I have relied on the normal hearing in my right ear. Beginning in early 2020, I began to notice a sudden, rapid decrease … Continued

Log in to your Cochlear account to see the new features available now!

Log in to your Cochlear account to see the new features available now!

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We are excited to announce some new, updated features that are now available in your Cochlear account! We have made some great enhancements to improve your experience. Be sure to log in and explore all the updates. Thank you for being a valued part of our community! 1. Login and Account Setup Visit the Cochlear … Continued

What is Connected Care and what can it do for you and your hearing health?

What is Connected Care and what can it do for you and your hearing health?

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Cochlear’s Remote Care solutions have been created to offer new ways to connect to your clinician when it’s convenient for you, without a visit to the clinic. Once you’ve been enrolled by your clinician, you’ll be able to complete a hearing review or attend a virtual session from anywhere. With Cochlear’s Remote Care tools, clinicians … Continued

Introducing Stuart Thomas, Vice President, Recipient Services for Cochlear Americas

Introducing Stuart Thomas, Vice President, Recipient Services for Cochlear Americas

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How did your professional journey lead you to where you are today? ‘In deciding my career path prior to college, I knew I wanted to go into healthcare to help people. I looked at medicine and health related fields, and that’s how I found my passion today, in hearing health. I completed a 4-year degree … Continued

Bilateral Baha System recipient, Rachel, shares her inspiring story and the features she loves most in her new Baha 6 Max Sound Processors

Bilateral Baha System recipient, Rachel, shares her inspiring story and the features she loves most in her new Baha 6 Max Sound Processors

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Why share my story? “I’m excited to share my journey as an inspiration to fellow Baha System recipients and anyone navigating life with challenges. My message is simple yet powerful, “don’t let the word ‘disability’ define your limits.” Growing up without a role model who shared my experiences, I forged my own path in a … Continued

In his retirement, Fred enjoys volunteering at the Steam Railroading Institute, with the help of his bilateral Nucleus 8 Sound Processors

In his retirement, Fred enjoys volunteering at the Steam Railroading Institute, with the help of his bilateral Nucleus 8 Sound Processors

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Fred’s hearing loss started in high school, first in his left ear. At the time, he had never had a hearing test; he just learned to live with limited hearing in one ear. He also didn’t look into getting a hearing aid because he felt it would make him different and he really wanted to … Continued

Born with microtia and atresia, Will is enjoying life thanks to his Baha® 6 Max Sound Processor

Born with microtia and atresia, Will is enjoying life thanks to his Baha® 6 Max Sound Processor

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Will was born with bilateral microtia and atresia, a congenital condition where the outer ear is malformed and the ear is missing components, including the ear canal. From the age of 4 months, he wore bone conducting hearing aids to assist with his hearing loss. And at age 12, Will had rib graft surgery to … Continued

Introducing Our New Online Payment Platform: Simplifying Your Cochlear Payments!

Introducing Our New Online Payment Platform: Simplifying Your Cochlear Payments!

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  Key Features Online Payment Portal: Say goodbye to the hassle of mailing checks or calling to make payments. With our secure online payment portal, you can make one-time payments or set up flexible payment plans from anywhere. Comprehensive Account Access: Once you create your account, you’ll have access to your invoices, statements, payments, and … Continued

Four ways mobile apps can boost your listening skills

Four ways mobile apps can boost your listening skills

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What’s your favorite app? Do you like playing games, watching a favorite TV show or scrolling through your social media feed? There are also loads of mobile apps designed specifically to help you live more confidently with hearing loss. Self-managing your hearing loss is a key component of successful hearing therapy. This is especially important … Continued

Rose shares her tips on how to build confidence with hearing loss using social media

Rose shares her tips on how to build confidence with hearing loss using social media

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“It all started at a photoshoot where the director asked me to remove my cochlear implant [sound processor], saying it wasn’t ‘pretty’. That was when I understood the necessity to talk about it on social media and raise awareness among as many people as possible,” says Rose. After years of experiencing harassment and bullying due … Continued

Tips for watching live sports events using the Cochlear Wireless TV Streamer

Tips for watching live sports events using the Cochlear Wireless TV Streamer

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Are you looking forward to the excitement of watching live sports on TV this summer? For avid sports fan and recipient Tony from the UK, watching athletics and live sports offers a lot of enjoyment, but he says subtitles can be problematic or almost non-existent during broadcasts of live sporting programs. For Tony, watching live … Continued

Mariana’s top travel tips for cochlear implant recipients

Mariana’s top travel tips for cochlear implant recipients

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Exploring a new country with a different language offers unique challenges to cochlear implant recipients. If you’re planning a big trip, Mariana has some learnings to share. Last year she travelled from her home in Brazil to London to attend Cochlear Foundation’s Achieve Anything: Global Summit as a National Ambassador. Being selected as an ambassador … Continued

This Cochlear™ Sound Processor drying tip could extend the life of your device

This Cochlear™ Sound Processor drying tip could extend the life of your device

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Maximize the performance of your sound processor Like other items worn daily, your cochlear sound processor faces exposure to moisture from the environment and natural oils. You might be wondering what you can do to look after your sound processor and maximize its performance and even lengthen its life. Wipe your sound processor with a … Continued

Tips and tools for improving your listening skills, with and without a hearing practice partner

Tips and tools for improving your listening skills, with and without a hearing practice partner

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Hearing activities you can complete with a practice partner Improving your hearing outcomes is a team sport! While it’s true that you can work on hearing rehabilitation on your own, a practice partner can also play a valuable role in your hearing journey. So enlist a family member, friend, neighbor or colleague and check out … Continued

Cochlear Volunteers share why they recommend upgrading. “I know each time it only gets better”

Cochlear Volunteers share why they recommend upgrading. “I know each time it only gets better”

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Name: Cathy Why did you upgrade? “Upgrading means I can look forward to new technology and what it will bring. I think having the newest technology is awesome! With the most recent upgrade being able use to the Cochlear™ Nucleus® Smart App on my phone is out of this world!” What do you like best … Continued

Nomiki’s seven steps to reduce and manage listening fatigue

Nomiki’s seven steps to reduce and manage listening fatigue

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Listening fatigue: What it is, how to recognize and manage it. Listening fatigue is commonly reported by recipients. It happens when the brain gets tired from focusing on listening, especially in difficult situations such as noisy places, group conversations, or virtual meetings. Beyond making you feel tired, listening fatigue can affect your mood, concentration, productivity, … Continued

Can you have an MRI with your Cochlear Hearing Implant? Read on to learn more.

Can you have an MRI with your Cochlear Hearing Implant? Read on to learn more.

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Having an MRI scan with your Cochlear Hearing Implant is an option, but there are a few things that you need to know. Get the answers to some common questions about having an MRI scan with your Cochlear Hearing Implant. Can I have an MRI with my Cochlear Hearing Implant? The answer is yes! But … Continued

Have you seen the latest Apple iPhone Live Voicemail update for people with hearing loss?

Have you seen the latest Apple iPhone Live Voicemail update for people with hearing loss?

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    Apple has released a range of new functions with its recent software update, iOS17, including hearing accessibility features. Here are five of the most useful features that could help those with hearing loss. Live Voicemail is a new mainstream feature that allows you to automatically see a real-time transcription as someone is leaving … Continued

The proven benefits of direct streaming with your Cochlear sound processor

The proven benefits of direct streaming with your Cochlear sound processor

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Do you use direct streaming with your Cochlear sound processor? Recipients often tell us they find it helps in many circumstances, including at work and at school – from joining work calls to watching videos. Studies show that direct streaming is also proven to offer benefits in hearing with a sound processor. It can also … Continued