We are excited to announce some new, updated features that are now available in your Cochlear account! We have made some great enhancements to improve your experience. Be sure to log in and explore all the updates. Thank you for being a valued part of our community! 1. Login and Account Setup Visit the Cochlear … Continued
Cochlear’s Remote Care solutions have been created to offer new ways to connect to your clinician when it’s convenient for you, without a visit to the clinic. Once you’ve been enrolled by your clinician, you’ll be able to complete a hearing review or attend a virtual session from anywhere. With Cochlear’s Remote Care tools, clinicians … Continued
How did your professional journey lead you to where you are today? ‘In deciding my career path prior to college, I knew I wanted to go into healthcare to help people. I looked at medicine and health related fields, and that’s how I found my passion today, in hearing health. I completed a 4-year degree … Continued
Why share my story? “I’m excited to share my journey as an inspiration to fellow Baha System recipients and anyone navigating life with challenges. My message is simple yet powerful, “don’t let the word ‘disability’ define your limits.” Growing up without a role model who shared my experiences, I forged my own path in a … Continued
Fred’s hearing loss started in high school, first in his left ear. At the time, he had never had a hearing test; he just learned to live with limited hearing in one ear. He also didn’t look into getting a hearing aid because he felt it would make him different and he really wanted to … Continued
Will was born with bilateral microtia and atresia, a congenital condition where the outer ear is malformed and the ear is missing components, including the ear canal. From the age of 4 months, he wore bone conducting hearing aids to assist with his hearing loss. And at age 12, Will had rib graft surgery to … Continued
Key Features Online Payment Portal: Say goodbye to the hassle of mailing checks or calling to make payments. With our secure online payment portal, you can make one-time payments or set up flexible payment plans from anywhere. Comprehensive Account Access: Once you create your account, you’ll have access to your invoices, statements, payments, and … Continued
What’s your favorite app? Do you like playing games, watching a favorite TV show or scrolling through your social media feed? There are also loads of mobile apps designed specifically to help you live more confidently with hearing loss. Self-managing your hearing loss is a key component of successful hearing therapy. This is especially important … Continued
“It all started at a photoshoot where the director asked me to remove my cochlear implant [sound processor], saying it wasn’t ‘pretty’. That was when I understood the necessity to talk about it on social media and raise awareness among as many people as possible,” says Rose. After years of experiencing harassment and bullying due … Continued
As you look to maximize your 2024 insurance benefits, Cochlear is here to help you navigate the process. If you’re ready to place your sound processor order, you can go to the online Cochlear Store or call Customer Service at 1-800-523-5798. If you would like to speak with an upgrade expert for help in the … Continued
Are you looking forward to the excitement of watching live sports on TV this summer? For avid sports fan and recipient Tony from the UK, watching athletics and live sports offers a lot of enjoyment, but he says subtitles can be problematic or almost non-existent during broadcasts of live sporting programs. For Tony, watching live … Continued
Exploring a new country with a different language offers unique challenges to cochlear implant recipients. If you’re planning a big trip, Mariana has some learnings to share. Last year she travelled from her home in Brazil to London to attend Cochlear Foundation’s Achieve Anything: Global Summit as a National Ambassador. Being selected as an ambassador … Continued
Maximize the performance of your sound processor Like other items worn daily, your cochlear sound processor faces exposure to moisture from the environment and natural oils. You might be wondering what you can do to look after your sound processor and maximize its performance and even lengthen its life. Wipe your sound processor with a … Continued
Hearing activities you can complete with a practice partner Improving your hearing outcomes is a team sport! While it’s true that you can work on hearing rehabilitation on your own, a practice partner can also play a valuable role in your hearing journey. So enlist a family member, friend, neighbor or colleague and check out … Continued
Name: Cathy Why did you upgrade? “Upgrading means I can look forward to new technology and what it will bring. I think having the newest technology is awesome! With the most recent upgrade being able use to the Cochlear™ Nucleus® Smart App on my phone is out of this world!” What do you like best … Continued
Listening fatigue: What it is, how to recognize and manage it. Listening fatigue is commonly reported by recipients. It happens when the brain gets tired from focusing on listening, especially in difficult situations such as noisy places, group conversations, or virtual meetings. Beyond making you feel tired, listening fatigue can affect your mood, concentration, productivity, … Continued
Getting a sound processor upgrade can be an exciting and anticipated occasion. The upgrade process typically takes 6-8 weeks from order placement to receiving your new sound processor in the mail. Did you know there is a option of receiving your new Nucleus® or Kanso® Sound Processor upgrade with your current programs already loaded onto … Continued
Having an MRI scan with your Cochlear Hearing Implant is an option, but there are a few things that you need to know. Get the answers to some common questions about having an MRI scan with your Cochlear Hearing Implant. Can I have an MRI with my Cochlear Hearing Implant? The answer is yes! But … Continued
Apple has released a range of new functions with its recent software update, iOS17, including hearing accessibility features. Here are five of the most useful features that could help those with hearing loss. Live Voicemail is a new mainstream feature that allows you to automatically see a real-time transcription as someone is leaving … Continued
Do you use direct streaming with your Cochlear sound processor? Recipients often tell us they find it helps in many circumstances, including at work and at school – from joining work calls to watching videos. Studies show that direct streaming is also proven to offer benefits in hearing with a sound processor. It can also … Continued
Richard’s re-introduction to music For Richard Reed, a professional blues musician, it was critical to re-introduce music to his life after losing his hearing. But he realized that enjoying music after receiving a cochlear implant requires time and effort. “When I first got my cochlear implant, music sounded like a wall of loud, rhythmic white … Continued