When you’re hard at work or enjoying time with family or friends, you want to enjoy living in the moment and not think about your hearing. So, it’s helpful to know some simple tips and strategies to keep your sound processor performing at its best. Whether you have a Kanso® or Kanso 2 Sound Processor, here are top tips for keeping it dry, clean, and performing at its best.


Set-and-forget strategies

A helpful strategy for taking care of your sound processor is to set up a simple schedule to remember basic maintenance.

The nightly check-in

Follow these steps every night when you’re getting ready for bed. Brushing your teeth could become a cue.

  1. Turn off your sound processor as well as any other accessories you’re using.
  2. Check your sound processor and accessories for dirt and moisture. Wipe them with a soft, dry cloth.
  3. Keep your Kanso Sound Processor clean and dry every night by putting it in a dry aid kit.
  4. Keep your Kanso 2 Sound Processor in the Home Charger every night.
  5. Check the microphone covers for dirt and grime, removing any sand or dirt by softly brushing all indents and holes in the Kanso Sound Processor’s casing.

The first day of each month

Mark the first day of the month to perform a monthly maintenance check. If you have a Kanso Sound Processor, turn it off and remove its batteries. Then check all contacts are clean, using a soft dry cloth to wipe them.

Every other month check in

Moisture from perspiration and daily wear can affect your sound processor. The best protection is drying it out every night in its designated storage case or Home Charger, which also acts as a dehumidifier.

Watch how the Home Charger works:

Change the Dry-Brik desiccant every two months in your designated storage case, which also acts as a dehumidifier. It may also be helpful to write the date on the Dry-Brik so you know when to change it next. If you own a Home Charger, there is no desiccant brick required.

Moisture from perspiration and daily wear can affect your sound processor, so it’s important to make sure your storage case is working it’s best to protect it and dry it out every night.

New season? New microphone covers

With the change of weather comes the reminder to replace your microphone protectors.

If you experience muffled or poor sound, dirty covers might be the cause. Changing the microphone covers is a good place to start.

To help with this habit, set a reminder on the first day of each new season. You can find a step-by-step guide for changing microphone covers in the Kanso Sound Processor User Guide, or watch here.

Where to get your essential hearing products

Get batteries, storage case or microphone protectors from the online Cochlear Store.

How to identify your sound processor when shopping online

The Kanso 2 Sound Processor is our latest generation off-the-ear device, which was released in 2020. It features the Cochlear™ logo on the front with two small LED lights at the top.

Everyday tips to care for your Kanso and Kanso 2 Sound Processor

If your sound processor is a few years old, you most likely have the Kanso Sound Processor, which has one indicator on the top and looks slightly different:

Everyday tips to care for your Kanso and Kanso 2 Sound Processor

To find the products related to the tips for your Kanso Sound Processor: shop here.

Anna Martinez
Anna Martinez is the Associate Volunteer Engagement Manager and has worked for Cochlear since 2016. She is responsible for communication and onboarding with the Cochlear volunteer community. Anna is a Colorado native and enjoys being outside in the beautiful weather with her son.